Contact Us

Telephone

Toll Free:+1 877 317 1178
(local: +1 (403) 678-8819)

Chat & E-mail

We'd love to hear from you! Click the chat & e-mail button below to live-chat with us if we're online, or to send us an e-mail if we aren't. We will respond to your message as soon as we are able. Please note that we cannot make reservations through e-mail. You can reserve your tour online or give us a call and we'll happily book your tour for you.

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Business Hours

Daily:9am - 6pm

Mailing Address

129 Bow Meadows Crescent
Unit 202
Canmore, Alberta
T1W 2W8 CANADA

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Interested in Fundraising With Us?

We love our community and we support it in every way we can. Every year we help dozens of local charities and non-profit organizations in their fundraising efforts through door-prize and silent auction donations, event promotion and sponsored events.

Due to the sheer number of requests we are unable to offer donations to every organization that contacts us, but we still want to help! There are two options for fundraising with us:

Donation Request Application

Click the "apply" button below and provide information about your organization in order to be considered for a fundraising donation. We will do our best to accommodate as many requests as possible, but priority will be given to:

  • Local Charities and Non-Profits
  • Registered Charities and Non-profits
Apply

Adventure Hub Fundraising

Canmore Cave Tours are a proud member of the Adventure Hub community and we have partnered with them to offer a unique fundraising opportunity. Any organization can sign up to receive access to the Adventure Hub platform, and through that platform you can earn a percentage of sales made from the reservation of cave tours and dozens of other activities.

Available to: All fundraising groups

Learn More

Frequently Asked Questions

What is the difference between the Adventure and Explorer Tours?

The Adventure Tour is a total of 6 hours long, 4 hours of which are spent underground. The Explorer Tour spends 2.5 of its total 4.5 hours underground. The main difference between the two is that the Adventure Tour includes an 18m rappel (no experience necessary) and the extra time allows us to explore more of the cave. Both tours are similar in difficulty and require a moderate level of fitness.

What is the difference between the Discovery Tour and the Cave Tours?

The Discovery Tour is an interpretive hike to Rat's Nest Cave, and does not venture beyond the entrance of the cave. You will have the opportunity to briefly visit the "twilight zone" where you can see pictographs and bones, but the majority of the tour will be spent exploring the approach trail to the cave.

Is there a minimum age?

The minimum age for the Explorer Tour is 10 years.

The minimum age for the Adventure Tour is 12 years.

There is no minimum age for the Discovery Tour, however small children who are unable to walk to whole distance must be carried in an approved backpack and must wear a safety helmet when nearing the cave (If there is no other party in your group then you may also opt to limit the distance you travel i.e. not visit the cave)

Is there a maximum size?

Generally speaking, fitness is more of a concern than size. However, all participants must wear a safety harness which has a maximum waist size of 46" (116 cm) and a maximum leg size of 33" (84 cm). If you have any concerns about size please don't hesitate to contact us.

How large of a group can I bring?

For the Explorer and Discovery Tours we can accommodate up to 48 people in a single group. Usually we will break this group up into smaller groups as we travel throug the cave or along the trail, but you will all be in the cave together. On the Adventure Tour the most we can accomodate at a single time is 16 people. Our specialty programs will list the maximum group size for that particular activity.

Despite these general restrictions we will always endeavour to make something work for you. We are limited by the number of staff we have available on a particular day, but we are willing to get very creative with logistics if you are! Give us a call to discuss your ideas and if we can, we will make something work: contact us.

Group Rates and Non-profit Rates

Groups of eight (8) or larger are eligible for our group rate discount. We also have special rates available for non-profit groups like schools, community groups, teams, etc.

What is included and what should I bring?

We provide all of the necessary caving equipment including coveralls, kneepads, gloves, helmet & headlamp, harness & safety lanyard, and backpack. The backpack will be shared by two people and will not go into the cave.

You will need to bring good footwear, warm clothing, a camera (optional). Please also bring at least 1L of water in a durable (non-glass) container, and a cave-friendly, pocket-sized snack. If you will require medication during the tour it is a good idea to bring 2x what you would expect to use, just in case.

Footwear must be closed-toe and should have a sturdy tread. Hiking boots or shoes are best, but a sturdy running shoe will also work. Other options include rubber boots or winter boots (in the winter)

The cave is 5 degrees celsius, so warm clothing is recommended. Imagine what you would wear if you had to spend a few hours in a refrigerator. We recommend long pants, long sleeves, a warm sweater, hoodie or jacket. Synthetic fabrics are best as they will keep you warm even if you get wet.

Any cameras going into the cave will need to fit into your pockets. We do not allow backpacks in the cave. Small point-and-shoot cameras or smart phones are welcome but please keep in mind that the cave environment is not particularly friendly towards electronics. High humidity and dust can damage equipment, and screens can break if you accidentally sit on it. Electronics are brought at your own risk.

Is transportation provided?

No, transportation is not provided. If you do not have your own vehicle we can arrange a taxi to the cave for you at an additional cost. You can use Canmore's public transit to get to our office.

How hard is the tour?

The hike to the cave takes approximately 30-40 minutes and is uphill the whole way on a mountain trail. Most of our guests find this to be the hardest part of the day, but we do take lots of stops along the way to enjoy the scenery.

Once in the cave the pace is quite slow as we maneuver through the passages. This is not a flat walking tour. There are no handrails, walkways or fixed lighting. We climb, crawl, slide and wiggle our way around the cave so it is best to have a moderate level of fitness.Even more important though is your sense of adventure!

Are there rats or bats?

Rat's Nest Cave is named after the nests of Bushy-tailed Wood Rats found in the entrance. This species of super-cute rodents is native to the area and they use the cave as a home due to it's constantly warm temperatures and protection from predators. We rarely see the rats, and if we do there is usually just one.

Bat's are rarely seen at Rat's Nest Cave. The cave is not a hibernaculum (a place where bats hibernate through the winter). We usually only see the occasional bat in the summer as they are passing through the area.

What if I'm pregnant?

Please make sure the inform us if you are expecting. We are happy to speak discretely with you about it if it hasn't been made public knowledge, but for your sake and the child's it is important that your guide is aware of the situation.

Participation on the Adventure and Explorer Tours is limited to first trimester (12 weeks) only. The Discovery Tour has no restrictions as long as this level of activity does not dramatically exceed that to which you are accustomed. Feel free to Contact Us if you'd like more information.

It is always adviseable to consult with your physician before participating in an activity like caving while pregnant.

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